Return Policy :- 

At Closet Parts Pro, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Returns & Exchanges

Eligible products may be returned or exchanged within 7 days of receiving your order.

To qualify for a return or exchange, items must:

• Be unused and in original condition.

• Be returned in their original packaging.

• Not show signs of installation, modification, or damage.

Non-Returnable Items

Due to the custom nature of our products, the following items are not eligible for return, exchange, or refund:

• Custom-cut shelves, panels, and components.

• Any made-to-order or customized products.

• Special order materials.

• Products that have been cut, drilled, modified, installed, or altered after delivery.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will review the issue and arrange a replacement or refund if approved.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our error.

• Original shipping charges are non-refundable.

Refund Processing

Once your return is received and inspected, we will notify you regarding approval of your refund. Approved refunds will be issued to the original payment method within 5–10 business days.

Shipping Policy :- 

 

Order Processing

All orders are processed within 1–3 business days. Custom-made and cut-to-size products may require additional production time before shipment.

Shipping Time

Standard shipping within the United States typically takes 5–7 business days after your order has been processed and shipped. Delivery times may vary depending on location and carrier service.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information.

Shipping Destinations

We currently ship throughout the United States.

Shipping Delays

While we strive to meet all estimated delivery dates, delays caused by weather, carrier issues, holidays, or other circumstances beyond our control are not guaranteed delivery dates.

Lost or Damaged Shipments

If your shipment arrives damaged, please contact us within 48 hours of delivery with photos of the damage and packaging so we can assist you.

Contact Us

For return requests or questions, please contact our customer support team before sending any items back.Phone: (561) 382-2365